Terms and Conditions. – Interline Travel

TERMS & CONDITIONS

The use of this website constitutes your acknowledgement that you have read, and agree to, the terms and conditions of use presented herein. If you do not agree to any part of these terms and conditions, you must not access or use this site in any way.

Interline Travel is a Travel Agency acting as an Agent between various Suppliers (Cruise Lines, Hotels, Airlines, Insurance Companies and similar) and yourself (You.) Our duties include arranging and coordinating the service offered by suppliers.
We are based on the Gold Coast in Queensland. Our Agency is operated by Management One Pty Ltd – ABN 86651729467.

This site and all of its contents are the copyrighted property of Interline Travel. All information, text, graphics, software, images and coding (together comprising the “contents”) are the property of Interline Travel and/or its various third-party providers. No part of the contents may be reproduced, modified, removed, sold, transferred, or otherwise distributed without the express written permission of IC and/or the applicable third-party providers. All Interline Travel trademarks and trade names used on or in connection to this website shall remain the exclusive property of Interline Travel, and your use of this site shall not be deemed to give you any rights in or to any trademarks of Interline Travel.

The contents of this site are for personal use only. You may only use this site and its attendant services to make legitimate reservations and purchases. You agree that you will not use this site or the representatives of Interline Travel to make false or fraudulent or speculative reservations or purchases.

To ensure the quality of the service we provide, all calls and emails to and from Interline Travel may be monitored and will be recorded.

Much of the information on this site is supplied by third-party Suppliers and Interline Travel accepts no responsibility for errors, omissions, inaccuracies or misleading statements which may appear anywhere on this site, whether or not they were supplied by third-party Suppliers.

The cruise lines, airlines, hotels, tour operators and car rental companies on this site are these third-party providers (Suppliers,) and Interline Travel has no control whatsoever over their actions or inactions. Interline Travel is not responsible for third-party failure to perform, breach of contract, or any action, intentional or negligent, which results in any loss, injury, delay or damage to you or your property or to anyone travelling with you, or to the property of that party. Interline Travel cannot and does not guarantee third-party provider reservations, timeliness, employee conduct, or the performance of scheduled flights, cruises or tours, or the availability of hotel rooms or rental cars. You acknowledge that upon receipt of payment by a third-party provider, the provider accepts the passenger subject to the terms of the provider contract. You acknowledge and agree that Interline Travel’s liability for damages incurred by you or anyone else from loss or damage to property or from bodily injury or death or otherwise is limited to the gross amount paid by you to Interline Travel.

Interline Travel shall not be liable to you for any special, consequential and/or punitive damages resulting from either Interline Travel or third-party negligence, gross negligence, breach of contract, fraud, or any other cause whatsoever. You also agree to waive any claims for damages which you otherwise might be entitled to assert against Interline Travel for damage to or loss of property or for death or bodily injury when the damages are covered by insurance and further agree that no insurance company or any other third party shall ever become entitled to assert any claim you have against Interline Travel, by subrogation, assignment, or otherwise.

All offers made by Interline Travel as an Agent to the various Suppliers, are for the exclusive use of Clients who meet the criteria outlined in our Eligibility Criteria that is acknowledged by You on our website Membership page. You will also be asked to provide confirmation of your employment, which will be emailed to you when you join as a member. We cannot accept a booking unless this is responded to and returned to us by email as noted within our correspondence to You,

After purchase, a confirmation will be emailed within 72 hours. This confirmation constitutes your acknowledgement that you have read, and agree to, the terms and conditions of use presented herein. This confirmation contains the entire agreement between the parties and supersedes any and all prior confirmations or understandings between the parties on all subjects in any way related to the transaction or occurrence described in this confirmation. No oral understandings, statements, promises or inducements contrary to or inconsistent with the terms of this confirmation exist. This confirmation is not subject to any modification, waiver, or addition that is made orally. This confirmation is subject to modification, waiver or addition only using a new confirmation that will be emailed to the passenger of record within 72 hours of any agreed upon change. . An administration fee of $100.00 will be charged on each file of up to two adults. Accompanying children do not pay a fee.

Interline Travel does not warrant the contents of this site as to accuracy, non-infringement, merchantability, completeness or fitness for a particular purpose. All warranties thereof, either express or implied, are disclaimed. In no event shall Interline Travel be liable for any loss, damage, injury, claim or any special, punitive or consequential damages of any kind arising from the use of this site, even if Interline Travel has been advised of the possibility of such damages. If your state does not allow the exclusion or limitation of implied warranties or the exclusion or limitation of incidental or consequential damages, the above exclusions may not apply to you.

This agreement shall be governed by the laws of the state of Queensland, Australia and you agree to submit to the exclusive jurisdiction of the state courts in Southport, Queensland Australia, in all contingencies and disputes arising from your use of this site.

Interline Travel reserves the right to change any aspect of this site, or to modify, add, or cancel any of these terms and conditions. You agree to abide by whatever terms and conditions are in effect at the time of your use.

Interline Travel reserves the right to restrict or terminate your access to this site if, in its sole discretion, Interline Travel believes user conduct violates any applicable law or is harmful to Interline Travel or any third-party provider.

If any provision of these terms and conditions is found to be unenforceable, such provision shall still be enforced to the fullest extent of applicable law and shall not affect the enforceability of the remaining provisions.

All Refunds are subject to the Terms and Conditions of the relevant Supplier, including conditions of carriage and limits on liability. The Client is responsible for reading these before finalising the transaction. We may receive fees, commissions, gifts or financial incentives from third parties under this contract. All prices are quoted in Australian Dollars including GST; on occasion, we may indicate that the price shown is in United States Dollars and that confirmation of the final price may be made by the Supplier when booking, subject to the known foreign exchange rate of the day.

Cancellation and change fees may be imposed by the Supplier, some tickets and services are non-refundable or transferable. Any refund requested will not be provided to the Client until it is received from the Supplier and deposited in our Client Bank Account.

Most products we represent require full payment once the booking is confirmed, including our Administration fee.

It is the Clients responsibility to ensure all passports, visas required and any other documentation to travel both to their destination and waypoints and back to their place of residence. You are responsible to advise us of this if this occurs.

Various Government advice websites provide the latest visa, health and travel warnings – including smarttraveller.gov.au

Subject to Australian Consumer Law, the Agent does not accept any liability in contract, tort or otherwise for any injury, damage, loss, delay, additional expense or inconvenience caused by suppliers or third-party providers over whom agents have no direct control.

The Agent is not liable for force majeure or any other event which is beyond the Agent’s control or which is not preventable by the Agent.

Neither the Agent, the Client or the Supplier will be liable for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy.

For the avoidance of doubt, Force Majeure shall not include:
(a) financial distress nor the inability of either party to make a profit or avoid a financial loss;
(b) changes in market prices or conditions: or
(c) a party’s financial inability to perform its obligations hereunder

The Client’s Responsibility under these Terms and Conditions:

The Client agrees that they meet the following requirements:

You warrant that you are over the age of eighteen (18) and have sufficient funds to pay for the travel services;
- You have read our Terms and Conditions and if booking for third parties have conveyed these Terms and Conditions to them;
- You have read the Terms and Conditions of any suppliers or third-party service providers and agree to be bound by those;
- You are responsible for checking the accuracy of all documents provided to you;
- You are responsible for contacting the airline at least seventy-two (72) hours before travel;
- You warrant and acknowledge that you have accessed the smarttraveller.gov.au website for any specific enquiries about your intended destination;
- Passport/visa and other required identification documents are your responsibility.

The foregoing terms and conditions represent the entire agreement between You and Interline Travel (the Agent)

Interline Travel Privacy Policy

Interline Travel is committed to protecting your privacy and giving you a safe online experience. This Privacy Policy applies to all of the products, services and websites offered by Interline Travel or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us through our website.

Advertising Cookie and OPT-OUT

When you are accessing the internet through a web browser, we may use cookies from Facebook, Google (and other advertisers) to improve your online experience, including the display of more relevant ads.

Anyone may opt-out of the Google cookie at any time by going to your Google Ad Settings. You may also opt-out of the Facebook cookie at any time by going to your Facebook Ad Settings.

Information We Collect and How We Use It

We may collect the following types of information:

Information you provide – When you sign up with or make a purchase from Interline Travel, we ask you for personal information. We may combine the information you submit with information from other Interline Travel services or third parties in order to provide you with a better experience and to improve the quality of our services. This won’t occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Interline Travel.
Cookies – When you visit Interline Travel, we send one or more cookies to your device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Interline Travel also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on Interline Travel services.
Log information – When you access the services of Interline Travel via browser, application, or other clients, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of <NUMBER> days and are used for anti-fraud and website security purposes. After this time, these logs are automatically deleted.
Traffic information – When you access the services of Interline Travel via browser, application, or other, clients we record certain information using our traffic analysis tool, Google Analytics. This information is stored in an anonymised manner but does include data such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of <NUMBER> months and are used for content and marketing planning purposes so that we can improve our content and services. After this time, these logs are automatically deleted.
User communications – When you send an email or other communications to Interline Travel, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you haven’t opted into.
Affiliated Interline Travel services on other sites – We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to Interline Travel in order to deliver the service. We process such information under this Privacy Policy.
Third Party Applications – Interline Travel may make available third party applications, such as plugins, modules or extensions, through its services. The information collected by Interline Travel when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
Location data – Interline Travel offers location-enabled services. If you use those services, Interline Travel may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID). This data is not recorded without your permission and is not held for any longer than the period required to deliver the specific service.
Other sites – This Privacy Policy applies to Interline Travel’s services only. We do not exercise control over the sites displayed as search results, sites that include Interline Travel applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:

Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
Protect the rights or property of Interline Travel or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

Interline Travel processes personal information on our servers in <COUNTRY>. In some cases, we process personal information outside your own country.

Choices

You can use your account on the Interline Travel website to review and control the information stored in your Interline Travel account. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the Interline Travel features and services may not function properly if your cookies are disabled.

Information Sharing

Interline Travel only shares personal information with other companies or individuals outside of Interline Travel in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
If we provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Interline Travel, its users or the public as required or permitted by law.

If Interline Travel becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Interline Travel employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Accessing And Updating Personal Information

When you use Interline Travel services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.

We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may also remain in our backup systems for a period of time.

Enforcement

Interline Travel regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Interline Travel’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Interline Travel and an individual.

Changes To This Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Use of this website constitutes your acknowledgement that you have read, and agree to, the terms and conditions of use presented herein. If you do not agree to any part of these terms and conditions, you must not access or use this site in any way.

This site and all of its contents are the copyrighted property of Interline Travel. All information, text, graphics, software, images and coding (together comprising the “contents”) are the property of Interline Travel and/or its various third party providers. No part of the contents may be reproduced, modified, removed, sold, transferred, or otherwise distributed without the express written permission of IC and/or the applicable third party providers. All Interline Travel trademarks and trade names used on or in connection to this website shall remain the exclusive property of Interline Travel, and your use of this site shall not be deemed to give you any rights in or to any trademarks of Interline Travel.

To ensure the quality of the service we provide, all calls to and from Interline Travel may be monitored and will be recorded.

Much of the information on this site is supplied by third-party providers, and Interline Travel accepts no responsibility for errors, omissions, inaccuracies or misleading statements which may appear anywhere on this site, whether or not they were supplied by third party providers.

The cruise lines, airlines, hotels, tour operators, car rental companies on this site are third-party providers, and Interline Travel has no control whatsoever over their actions or inactions. Interline Travel is not responsible for third party failure to perform, breach of contract, or any action, intentional or negligent, which results in any loss, injury, delay or damage to you or your property or to anyone travelling with you, or to the property of that party. Interline Travel cannot and does not guarantee third-party provider reservations, timeliness, employee conduct, or the performance of scheduled flights, cruises or tours, or the availability of hotel rooms or rental cars. You acknowledge that upon receipt of fare by a third-party provider, the provider accepts the passenger subject to the terms of the provider contract. You acknowledge and agree that Interline Travel’s liability for damages incurred by you or anyone else from loss or damage to property or from bodily injury or death or otherwise is limited to the gross amount paid by you to Interline Travel.

Interline Travel shall not be liable to you for any special, consequential and/or punitive damages resulting from either Interline Travel or a third-party’s negligence, gross negligence, breach of contract, fraud, or any other cause whatsoever. You also agree to waive any claims for damages which you otherwise might be entitled to assert against Interline Travel for damage to or loss of property or for death or bodily injury when the damages are covered by insurance, and further agree that no insurance company or any other third party shall ever become entitled to assert any claim you have against Interline Travel, by subrogation, assignment, or otherwise.

The foregoing terms and conditions represent the entire agreement between you and Interline Travel.

Last Updated: Oct 4, 2021